Business communication fill in the blanks

11. ______________ refers to the special language of a trade.

1. jargon
2. expression.
3. colloquialism.
4. suggestion.

12. Audio-Visual communication is most suitable for mass ______________ and mass ______________

1. publicity & education.
2. policies & political.
3. save & store.
4. Education & political.

13. Interpretation of data is followed by ______________

1. recommendation.
2. suggestion.
3. conclusions.
4. complaint.

14. Gray colour refers ______________

1. confidence & wisdom.
2. cheerfulness & vigour.
3. life & coolness.
4. danger.

15. Communication in an organization should ideally flow ______________

1. from top to bottom.
2. from bottom to top.
3. both ways.
4. horizontally.

16. Press reports refers to ______________

1. reports in newspapers.
2. reports through letters.
3. oral communication.
4. written communication.

17. A collection letter is associate with ______________

1. debtors.
2. creditors.
3. company.
4. customers.

18. Statutory Report is ______________

1. an informal report.
2. not having legal sanction.
3. always a statistical report.
4. Formal report.

19. Motivation can be achieved through ______________ incentives.

1. Monetary.
2. social.
3. non-monetary.
4. legal.

20. The exit communication takes place when an employee ______________the organization.

1. enter into.
2. learning from.
3. both. (1 & 2 ).
4. leaves.